Legal notice

LEGAL NOTICE

Effective Date: October 1, 2026
Last Updated: October 1, 2026

This Legal Notice applies to the website, content, products, services, communications, and other materials provided by Sure Secured USA LLC, doing business as SureSecured ("SureSecured," "Company," "we," "us," or "our").

By accessing or using this website or engaging with SureSecured, you acknowledge and agree to the notices and limitations contained herein, together with our applicable Terms of Service, Privacy Policy, and any separate written agreement governing your purchase or project.

1. COMPANY IDENTIFICATION

Legal Entity: Sure Secured USA LLC
Business Name: SureSecured
California Contractor License: B 758100
License Classification: General contractor
Business Address: ______________________________
Telephone: ______________________________
Email: ______________________________
Website: ______________________________

Where applicable, SureSecured may maintain additional licenses, registrations, permits, certifications, or authorizations required for specific products or services.

Customers should verify that the particular service requested falls within the applicable licensing and regulatory requirements.

2. CONTRACTOR LICENSE SCOPE

SureSecured's C-7 classification relates to qualifying low-voltage and communication systems within the scope authorized by the California Contractors State License Board.

The C-7 classification does not authorize every type of electrical, construction, security, alarm, fire-protection, gate, door, or access-control work.

Certain projects or services may require:

Another contractor classification;
Additional licensing;
A permit;
Government approval;
Manufacturer authorization;
A separate regulated service provider.

California's C-7 classification specifically excludes low-voltage fire alarm systems. Customers should not interpret SureSecured's C-7 license as authorization to perform work outside its lawful classification.

3. SECURITY PRODUCTS ARE NOT A GUARANTEE

SureSecured provides products and services designed to improve security, protection, surveillance, access control, communication, and/or resistance to unauthorized access.

No security product or system can guarantee that a crime, intrusion, burglary, theft, vandalism, property damage, personal injury, or other loss will be prevented or detected.

Security products should be considered one component of an overall security strategy.

Customers should independently evaluate other appropriate security measures, including:

Locks;
Lighting;
Cameras;
Access control;
Alarm systems;
Monitoring;
Physical barriers;
Security procedures;
Insurance;
Emergency planning.

4. NO GUARANTEE OF POLICE OR EMERGENCY RESPONSE

Unless expressly provided in a separate written agreement, SureSecured does not provide emergency dispatch services.

SureSecured does not guarantee:

Police response;
Fire response;
Medical response;
Private-security response;
Response times;
Emergency-service availability.

Where third-party monitoring or emergency services are involved, those services are subject to the terms and limitations of the applicable third-party provider.

5. LOW-VOLTAGE AND ELECTRONIC SYSTEM LIMITATIONS

Electronic security and low-voltage systems may depend upon:

Electricity;
Internet service;
Wi-Fi;
Cellular networks;
Cloud services;
Manufacturer servers;
Software;
Firmware;
Mobile applications;
Customer networks;
Third-party services.

Interruptions, failures, outages, compatibility issues, cyber incidents, manufacturer changes, or other circumstances may affect system performance.

SureSecured does not control third-party infrastructure and cannot guarantee continuous availability of third-party services.

6. WEBSITE INFORMATION

Information presented on the SureSecured website is provided for general informational purposes.

Although we attempt to maintain accurate and current information, we do not guarantee that all website content will always be:

Complete;
Accurate;
Current;
Error-free;
Available;
Applicable to every property or situation.

Product specifications, availability, pricing, photographs, colors, dimensions, features, and other information may change.

The applicable written quotation, purchase agreement, installation agreement, or other signed contract controls a specific transaction.

7. PROFESSIONAL EVALUATION

Website information, photographs, online estimates, telephone discussions, emails, and other preliminary communications do not necessarily constitute a final professional determination concerning a customer's property.

Installation recommendations may depend upon an on-site evaluation, measurements, existing construction, existing wiring, network conditions, structural conditions, local requirements, product availability, and other factors.

SureSecured reserves the right to modify a proposed installation when site conditions reasonably require a different installation method, subject to the applicable contract and change-order requirements.

8. CUSTOM PRODUCTS

Certain SureSecured products may be customized according to:

Customer measurements;
Property dimensions;
Customer-selected colors;
Hardware;
Configuration;
Opening dimensions;
Other customer specifications.

Customers are responsible for reviewing and approving applicable specifications before production.

Custom or made-to-order products may be subject to different cancellation, return, exchange, and modification provisions as stated in the applicable agreement.

9. PRODUCT WARRANTIES

Manufacturer warranties, when applicable, are governed by the manufacturer's warranty terms.

SureSecured may separately provide a limited installation or workmanship warranty.

No employee, salesperson, installer, contractor, or representative is authorized to expand a written warranty unless expressly approved in writing by an authorized representative of SureSecured.

10. THIRD-PARTY PRODUCTS AND SERVICES

SureSecured may integrate products or services supplied by third parties.

These may include:

Cameras;
Access-control equipment;
Software;
Cloud platforms;
Monitoring;
Cellular service;
Internet service;
Payment processors;
Shipping companies;
Manufacturers;
Technology providers.

SureSecured is not responsible for the independent acts, omissions, outages, policies, or performance of third parties except to the extent required by applicable law or expressly assumed under a written agreement.

11. CUSTOMER RESPONSIBILITY

Customers are responsible for providing accurate information concerning their property and project.

Customers should notify SureSecured of known:

Structural conditions;
Electrical conditions;
Water intrusion;
Existing wiring;
Existing security systems;
Network conditions;
Access restrictions;
Hazardous conditions;
Property restrictions.

Failure to disclose relevant conditions may affect installation requirements, cost, schedule, and system performance.

12. WEBSITE INTELLECTUAL PROPERTY

Unless otherwise stated, the SureSecured name, logos, trademarks, service marks, website design, graphics, photographs, written materials, videos, and other proprietary content are owned by or licensed to SureSecured.

Unauthorized copying, reproduction, modification, distribution, publication, or commercial use is prohibited to the extent permitted by law.

13. THIRD-PARTY TRADEMARKS

Product names, manufacturer names, logos, trademarks, and service marks appearing on the SureSecured website may belong to their respective owners.

Reference to a third-party product or company does not necessarily constitute an endorsement, partnership, agency relationship, or affiliation.

14. PHOTOGRAPHS AND REPRESENTATIONS

Product photographs are provided for illustrative purposes unless specifically identified as photographs of the actual product or installation.

Actual:

Color;
Texture;
Finish;
Dimensions;
Hardware;
Appearance;
Camera image quality;

may differ from photographs or digital representations.

15. CUSTOMER PHOTOGRAPHS

Customers may provide photographs or videos of their property for purposes such as:

Estimates;
Security assessments;
Product recommendations;
Installation planning;
Customer service;
Warranty evaluation.

Customers should not submit photographs containing unnecessary sensitive personal information.

The collection and use of personal information is governed by SureSecured's Privacy Policy.

16. LIMITATION OF WEBSITE LIABILITY

To the maximum extent permitted by applicable law, SureSecured shall not be liable for losses arising solely from temporary website interruptions, third-party website failures, Internet interruptions, unauthorized access caused by circumstances outside SureSecured's reasonable control, or inaccuracies in preliminary website information.

Nothing in this Notice limits liability that cannot legally be limited.

17. SEPARATE CONTRACTS CONTROL

A customer's use of the SureSecured website does not replace or modify a separate written agreement.

Where a customer has entered into a:

Home-improvement contract;
Installation agreement;
Commercial contract;
Service agreement;
Maintenance agreement;
Product purchase agreement;
Monitoring agreement;

that written agreement controls the specific transaction to the extent of any conflict.

Mandatory federal, state, or local law controls over conflicting contractual language.

18. CALIFORNIA CONSUMER PROTECTIONS

Nothing in this Legal Notice is intended to waive, eliminate, or restrict any consumer right that cannot lawfully be waived.

California consumers may have rights and protections under applicable California law, including contractor, consumer-protection, privacy, warranty, and cancellation laws.

Applicable statutory notices will be provided when required.

19. PRIVACY

Information collected through the SureSecured website or services is governed by the applicable SureSecured Privacy Policy.

The Privacy Policy explains how SureSecured may collect, use, disclose, retain, and protect personal information.

Privacy Policy: [INSERT LINK]

20. TERMS OF SERVICE

Use of the SureSecured website is also governed by the Company's Terms of Service.

Terms of Service: [INSERT LINK]

21. CHANGES TO THIS LEGAL NOTICE

SureSecured may modify this Legal Notice periodically.

The updated version will be posted on the website with a revised effective date.

22. CONTACT INFORMATION

Questions regarding this Legal Notice may be directed to:

Sure Secured USA LLC

Attn: Legal Department

Address:

Telephone: _____________________

Email: _________________________

Website: _______________________

IMPORTANT CONSUMER NOTICE

California Contractor License

SureSecured USA LLC
CSLB License No.: B-758100

Consumers may verify contractor licensing information through the California Contractors State License Board.

Consumers should confirm that the contractor is appropriately licensed for the specific work being performed.